Privacy & Cookie Policy

This “Privacy Policy” regulates the processing of your personal data by the person responsible for the processing: Ten Tweelinden, with registered office at Tiensebaan 102, registered in the CBE under number 0753.511.440 (hereinafter: “Ten Tweelinden”). Please read this Privacy Policy carefully, as it contains essential information about how your personal data is processed and which cookies are used. By providing your personal data on the website, you declare that you have taken note of this Privacy Policy and you also expressly agree to it, as well as to the processing itself.

Article 1 – General

Ten Tweelinden complies with the “Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data”, as well as the anti-spam provisions from Book XII of the Code of Economic Law regarding the “law of the electronic economy”.

Ten Tweelinden also complies with the European Regulation 2016/679 of 27 April 2016 on the protection of personal data by means of the current Privacy Policy.

Ten Tweelinden is responsible for the processing of your personal data.

Article 2 – personal data

2.1. personal data that you provide us with:

  • Category 1: without registration: your IP address;
  • Category 2: completing forms: all fields in the form, as well as your IP address;
  • Category 3: registration: all completed fields
  • Category 4: via cookies.

2.2. Ten Tweelinden can collect data from you (personal data) in various ways:

  • by using cookies (see below);
  • during your registration and use of the Website;

2.3. The Website also uses cookies that collect a number of personal data. For the provisions regarding the use of cookies, see Article 8.

Article 3 – Purposes of the processing

3.1. General Purposes:

Ten Tweelinden will only use the personal data collected from you for the following purposes:

  • Category 1: providing and improving this Website and including personal data in anonymous statistics, from which the identity of specific persons or companies cannot be traced, with the legitimate interests of Ten Tweelinden as the legal basis to continuously improve its Website and services;
  • Category 2: the use of our Ten Tweelinden website, with the legal basis for answering your question and/or the execution of an agreement that you have requested;
  • Category 3: sending you newsletters, actions and promotions, with your explicit prior consent as legal basis;
  • Category 4: improving the user experience and statistical purposes (see below) with your explicit, prior consent as the legal basis.

You are not obliged to disclose your personal data, but understand that the provision of certain services becomes impossible if you refuse the processing.

3.2. direct marketing:

The personal data will also be used for direct marketing, provided you have given additional explicit permission for this ("opt-in").

If you are already included in our mailing list for receiving marketing material in paper and/or electronic form, Ten Tweelinden may use your data to send marketing and other material related to Ten Tweelinden's products and/or services. This consent can be withdrawn at any time, without justification and free of charge, for example by clicking on the unsubscribe link provided for this purpose at the bottom of every promotional e-mail message.

3.3. Transfer to third parties:

In the event of a full or partial reorganization or transfer of Ten Tweelinden's activities, whereby it reorganises, transfers, or ceases its business activities, or if Ten Tweelinden goes bankrupt, this may mean that your data will be passed on to new entities or third parties through which the business activities of Ten Tweelinden are wholly or partly performed are transferred.

Ten Tweelinden will make reasonable efforts to inform you in advance of the fact that Ten Tweelinden will disclose your data to said third party, but you also acknowledge that this is not technically or commercially feasible under all circumstances. Ten Tweelinden will not sell, rent, distribute or otherwise make your personal data commercially available to third parties, except as described above or unless with your prior consent.

3.4. Legal requirements:

In rare cases, Ten Tweelinden may be required to disclose your personal data pursuant to a court order or to comply with other mandatory laws or regulations. Ten Tweelinden will make reasonable efforts to inform you about this in advance, unless this is subject to legal restrictions.

Article 4 – Duration of processing

The personal data is stored and processed by us for a period that is necessary in function of the purposes of the processing and in function of the contractual relationship between Ten Tweelinden and yourself.

Article 5 – Your rights

5.1. Right of access and inspection:

You have the right to take cognizance of your personal data at any time free of charge, as well as the use we make of your personal data.

5.2. Right of correction, deletion and limitation:

You are free to decide whether or not to share your personal data with Ten Tweelinden. In addition, you always have the right to request Us to correct, supplement or delete your personal data. You acknowledge that in the event of refusal of communication or request for deletion of personal data, certain services and products will not be available.

You may also request that the processing of your personal data be restricted.

5.3. Right to object:

You also have a right to object to the processing of your personal data for serious and legitimate reasons.

In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such case you do not have to give reasons.

5.4. Right of free data transfer:

You have the right to obtain your personal data processed by Us in a structured, commonly used and machine-readable form and/or to transfer it to other responsible parties.

5.5. Right of withdrawal of consent:

Insofar as the processing is based on your prior consent, you have the right to withdraw that consent.

5.6. Exercise of your rights:

You can exercise your rights by contacting us by email ( ) or by post to Tiensebaan 102, 3300 Goetsenhoven.

5.7. Automatic decisions and profiling:

The processing of your personal data does not include profiling and you will not be subject to automated decisions by us.

5.8. Right to lodge a complaint:

You have the right to lodge a complaint with the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail: contact@ .

This is without prejudice to a provision before a civil court.

If you should suffer damage as a result of the processing of your personal data, you can file a claim for compensation.

Article 6 – Security and confidentiality

6.1. We have developed security measures that are adapted from a technical and organizational point of view to avoid the destruction, loss, falsification, modification, unauthorized access or incorrect notification to third parties of personal data collected as well as any other unauthorized processing of this information.

6.2. Under no circumstances can Ten Tweelinden be held liable for any direct or indirect damage resulting from incorrect or unlawful use by a third party of the personal data.

6.3. You must comply with the security regulations at all times, including by preventing any unauthorized access to your login and code. You are therefore solely responsible for the use made from the Website of your computer, IP address and your identification data, as well as for their confidentiality.

Article 7 – Access by third parties

In order to process your personal data, we grant access to your personal data to our employees.

We guarantee a similar level of protection by making contractual obligations enforceable against these employees and appointees, which are similar to this Privacy Policy.

Article 8 – Cookies

8.1. What are cookies?

A "cookie" is a small file sent by Ten Tweelinden's server and placed on the hard drive of your computer. The information stored on these cookies can only be read by Us and only for the duration of the visit to the Website.

8.2. Why do we use cookies?

Our Website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our Website. This helps us to provide you with a better user experience when you visit our Website and also allows us to optimize our Website.

As a result of recent legislative changes, all Websites targeting certain parts of the European Union are required to request your consent to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy gives you clear and complete information about the cookies we use and their purpose.

8.3. Types of cookies:

Although there are different types of cookies, differentiated in terms of functionality, origin or retention period, the legislation mainly distinguishes between functional or technically necessary cookies on the one hand and all other cookies on the other.

The Website only uses the following cookies:

Functional cookies




Storage time


Current domain

Linking the active server session to the visitor (used for language settings, login)

See you after the session


Current domain

A token to protect forms from spam

See you after the session

For cookies placed by third parties (including Google Analytics), we would like to refer you to the statements that these parties provide on their respective websites. Please note: we have no influence whatsoever on the content of those statements, nor on the content of the cookies of these third parties: Google Analytics cookies

8.4.Your Consent:

You can always refuse or block cookies by changing the configuration parameters of your navigation system. Disabling cookies may mean that you cannot use certain functionalities of the Website.

If you have any further questions or comments regarding the processing of your personal data, please do not hesitate to contact us.

You can also find more information about cookies at:

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